FAQs

Answers to your Questions

UPBYFIVE INFORMATION

What is UpByFive?

UpByFive is a platform that looks to motivate millennials to follow their dreams by providing content and first hand insights from people who are at the top of their game. Our goal is to bring people together and encourage people to do what they’re passionate about. One can do anything they desire in this world. It all starts by being UpByFive.

How much does shipping cost?

All domestic orders will be charged a $4.99 flat rate shipping fee. International orders will be charged an $11.00 flat rate shipping fee.

 

How do I take care of my UpByFive apparel?

Wash instructions are placed on the tag at the back of your shirt. Follow those instructions in order to take care of your UpByFive clothing.

When will my order arrive?

If we have it in stock, orders will be shipped out within 24 hours following checkout and they will arrive 3-5 business days after ordering. If we do not, we will keep you updated as to when we will have it and we will get it to you ASAP

Can I contact you directly with questions?

Yes! Feel free to contact us by phone at 614-562-3884 or by email support@upbyfive.com. Give us 2-3 days to respond to you. We will get back to you!

How can I return an item purchased through the online store?

Unfortunately, we do not accept returns. All sales are final as per our terms of service!

How can I get awesome UpByFive gear?

We will be hosting a lot of competitions for UpByFive gear. Follow us on Instagram and snapchat (@UpByFive) for more details!

Any unanswered questions? Contact Us